Shipping Policy

At Mellow Mint, every piece is made with love—thoughtfully crafted from fine fabrics and delicate embroidery, designed to bring you comfort and elegance. Here's how we ensure your order reaches you smoothly.

Processing Time

  • Since each garment is made-to-order, please allow 10–12 working days for dispatch.

  • Sundays and Public Holidays are excluded from processing timelines.

Delivery Time

  • Once your order has been shipped, it typically arrives within 2–5 working days, depending on your location.

Shipping Charges

  • Free shipping on all prepaid orders.

  • Cash on Delivery (COD) is available with a nominal additional charge.

Possible Delays

  • While we strive to deliver every order on time, occasional delays may occur due to courier or unforeseen circumstances.

  • If there is a delay, we'll keep you informed and ensure any eligible refunds are processed promptly.

Need Assistance?

Your Mellow Mint journey matters to us. If you have any questions regarding your order, feel free to reach out:

Business Hours

  • Monday – Saturday: 10:00 AM – 7:00 PM

  • Sunday & Public Holidays: Closed

Contact Us

Response Time: 12–48 hours (via chat)

Disclaimer

Mellow Mint reserves the right to amend, modify, or update this Shipping Policy at any time without prior notice. We encourage customers to review this page periodically for any changes.